- We offer flat rate shipping of $9.99 on all orders.
- We will ship via UPS and other premium carriers to ensure expedited service. When you order by 3pm EST, most orders ship the same day and you can expect delivery within 3-5 business days. However, please note that some items that are shipped directly from the manufacturer and/or oversized items may take longer to receive.
- Please note that we do not yet offer overnight or expedited shipping.
- In order to minimize the risk of delaying your shipping, please be sure that the information you provide is accurate and correct. Also note that any of the following may delay your shipping:
- Incorrect spelling of name
- Incorrect address
- Shipping address doesn’t match billing address
- Carrier failure to deliver (this is usually caused by inclement weather conditions)
- Credit card approval issues
- We currently only deliver to the United States (EXCLUDING Alaska and Hawaii) and we do not ship to international addresses at this time (or to Puerto Rico).
- We also do not ship to APO or FPO addresses at this time.
Tracking your Order
We will send you an email confirmation once your order ships. This email will include order number, items shipped, shipping address, etc.
This email confirmation will also include your tracking information that you can use on the carrier’s website to track your order. You can also check your order by logging into your account at OJFurniture.com and checking your order status under "Order Details".
Please note that most standard shipping carriers will sometimes leave your package with a neighbor, on a porch, or in a garage if you are not at home. If your tracking information shows your package as delivered, but you do not have it yet, please be sure to check with your neighbors to see if it was delivered to them.
Orders with Multiple Products
Please note that we make our best effort to ship orders in their completeness in the same package. However, sometimes it is necessary for us to ship them in multiple packages. When this is done, you will receive a separate email for each shipment as it leaves our warehouse.